We stand behind our products and will work our booties off to make sure you’re 100% happy, even if it means granting you a full refund. If you’ve made an honest effort toward making your template work for you and still decide that it truly will not work, you can submit a refund request within 14 days of your original purchase. We will review your request and it is ultimately our decision to either grant a refund, or to find an alternative solution to the reason you are not satisfied. You can check out the full refund policy here.